Our $109 Service Call Fee pays for the initial trip, diagnosis of your appliance, and is credited towards the total repair cost after the scope-of-work is known after diagnosis. Total repair cost is determined by the industry-standard MPH Appliance Blue Book after the specific failure mode of your appliance is determined. 

Example: You have a Whirlpool gas range, model WFG320M0BS0. The oven has gradually taken longer and longer to light, and now the oven isn't able to maintain consistent temperature during a bake cycle, or possibly won't preheat at all. Our technician arrives, determines the issue is a failed Bake Ignitor. Total Blue Book SC/Labor for Bake Ignitor replacement on that model is $234. The replacement part is $43.85 retail. The total for the completed repair, for your approval, comes to $277.85, which includes the $109 Service Call Fee for trip and diagnosis

Whenever possible, we will preorder parts based on your description of the issue. In the example above, our technicians always carry a wide assortment of industry-standard Bake Ignitors, and would be able to complete the repair in a single trip.

The $109 SC Fee is collected on the initial visit, whether the repair is approved or not.

If you're not sure that your appliance is economically repairable, give us a call or text! We're always happy to discuss repairs and troubleshooting before scheduling an appointment